Terms of Service
Terms of Service (with A2P Compliance)
Effective Date: 14-07-2025
Welcome to NovaStem. By accessing or using our website or services, you agree to be bound by these Terms of Service
1. Eligibility
You must be 18 years or older to use our services.
2. Messaging Terms
By opting in to receive SMS communications, you agree to receive:
- Appointment reminders
- Order confirmations and updates
- Promotional offers
- Other relevant customer service communications
Message frequency may vary. Standard message and data rates may apply. To opt out at any time, reply STOP. For help, reply HELP or email us at info@novastemny.com.
3. Orders & Fulfillment
Orders are processed within 2–3 business days. Shipping is available within the U.S. only. Refunds are accepted for unopened items within 30 days.
4. Subscription Services
Recurring billing and auto-shipped products are available and can be modified or canceled by contacting us.
5. Intellectual Property
All content on our site is protected and may not be reused without our permission.
6. Modifications
We reserve the right to update or change these terms at any time.
