Privacy Policy
Privacy Policy (with A2P Compliance)
Effective Date: 11-07-2025
At NovaStem, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website, purchase our products, or subscribe to our services — including SMS/text communications.
1. Information We Collect
We may collect the following types of information:
- Personal identifiers (e.g., name, email address, phone number)
- Billing and shipping information
- Purchase history
- Communication preferences (including SMS opt-ins)
2. How We Use Your Information
Your information may be used to:
- Process transactions and fulfill orders
- Send transactional and promotional messages, including via SMS
- Improve our website and customer experience
- Comply with legal obligations
3. SMS/Text Message Consent
By providing your phone number at checkout, on a form, or through any opt-in box, you consent to receive recurring marketing and informational text messages from NovaStem. Message frequency may vary. Consent is not a condition of purchase.
Message & data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or email us at info@novastemny.com.
We do not share or sell your SMS opt-in data with third parties for their marketing purposes.
4. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with laws, and improve our services.
5. Your Rights
You have the right to request access to, correction of, or deletion of your personal information.
6. Contact Us
For questions about this Privacy Policy, contact us at:
